Need Support? Gambling Help is Available

1800 858 858

Access to www.aussiemegagames.com is strictly restricted to individuals aged 18 and over. We take age verification seriously, and multiple checks are in place to protect our community. As part of our terms, you may be asked to verify your identity at any time.
If identification isn’t provided within the required timeframe, your account may be suspended, and any pending winnings held until verification is successfully completed.

Responsible Gambling

Playing the lotto should be fun—but it’s important to stay in control. It’s not a way to make money. Never gamble more than you can afford, and avoid using funds meant for essentials like rent or bills. Regularly review your spending by checking your account activity. If gambling starts to feel stressful, take a break or consider using our self-exclusion tools.

Understanding the Risks of Problem Gambling

For many Aussies, gambling is an enjoyable pastime. But for some, it can become a serious issue. Problem gambling refers to when someone struggles to control how much time or money they spend. Here are some signs to watch out for:

• Spending a lot of time thinking about gambling.
• Increasing bets to chase the same excitement.
• Finding it hard to cut back or stop.
• Feeling irritable when trying to stop gambling.
• Gambling to escape stress or problems.
• Chasing losses by gambling more.
• Hiding gambling from loved ones.
• Relationship or work issues due to gambling.
• Borrowing or relying on others due to financial strain.

Compulsive gambling can impact your:

• Health: Increased anxiety, depression, sleep issues, and other mental health challenges.
• Social Life: Relationship breakdowns, work or study disruptions, and in some cases, legal issues.
• Finances: Difficulty paying bills, mounting debt, or financial dependence on others.

We have a team available 24/7 to support you—reach out any time.

Tools for Safer Play

We’re committed to a safe, fair, and responsible environment. To help you stay on track, you can use the following tools in the "My Account" section:

Pause or Take a Break

Choose from:

• Time-Out: Take a short break—24 hours, 48 hours, or 7 days.
• Temporary Exclusion: Step back for 30, 60, or 90 days.
• Self-Exclusion: Pause your account indefinitely. Contact support if you’d like to extend the period or opt back in.

Set Your Own Limits

• Deposit Limits: Set daily, weekly, or monthly caps on your spending.
• Session Time Limits: Request disconnection reminders based on your preferred duration.
• Play Reminders: Pop-ups can show your time, bet amounts, and net result at 15, 30, 45, or 60-minute intervals.

Self-Check

Worried about your habits? Try our quick self-assessment tool to reflect on your gambling behaviour.

Support and Resources

If we detect behaviour that may indicate a gambling issue, we may recommend limits or offer support options. You can also get help through these free services:

• Gamblers Anonymous Australia
• Gambling Help Online (AU)
• Relationships Australia
• Gambling Therapy (International)

Protecting Young People

We do not permit anyone under 18 to access our Service. All accounts are verified for age. If a minor is found using the platform, the account will be closed. Parents and guardians should use internet filters and supervise online activity.

Account Security

To keep your account safe, we recommend the following:

• Never share your login details.
• Always log out after use.
• Log out of email accounts when finished.
• Be extra careful when using public or shared devices.

Watch out for signs of unauthorised access:

• Unexpected charges or bank activity.
• Changes in game activity you didn’t make.
• Unknown logins or transactions.
• Unexpected confirmation emails or receipts.

If anything doesn’t look right, contact our support team straight away.

Contact Us

Need help or have questions about responsible gambling? Reach out to us any time:

• By email: [email protected]